Chevrolet

Impala

Large Cars · model years 2000 to 2020

See all 60 Impala trims All Chevrolet cars

The verdict

Best year: 2020. complaints: 0, below this model's typical 198; recalls: 0, below this model's typical 1.

Worst year: 2011. complaints: 505, about 2.6x this model's typical 198; recalls: 2, about 2x this model's typical 1.

Year by year

Year by year summary for the Chevrolet Impala
Year	Trims	MPG	HP	Fuel cost	Recalls	Complaints	Investigations	TSBs	Top complaints
2000	3Gas	21	no data	$2,950	no data	no data	0	no data	no data
no complaint or recall data on file for 2000
2001	2Gas	21.5	no data	$2,900	no data	no data	0	no data	no data
no complaint or recall data on file for 2001
2002	3Gas	20	no data	$3,100	no data	no data	0	no data	no data
no complaint or recall data on file for 2002
2003	2Gas	21	no data	$2,975	no data	no data	0	no data	no data
no complaint or recall data on file for 2003
2004	3Gas	21	no data	$2,950	no data	no data	0	no data	no data
no complaint or recall data on file for 2004
2005	3Gas	21	no data	$2,950	no data	no data	0	no data	no data
no complaint or recall data on file for 2005
2006	4Gas	19.5	no data	$3,200	no data	no data	0	no data	no data
no complaint or recall data on file for 2006
2007	4Gas	21.5	no data	$2,900	no data	no data	0	no data	no data
no complaint or recall data on file for 2007
2008	4Gas	21.5	no data	$2,900	no data	no data	0	no data	no data
no complaint or recall data on file for 2008
2009	3Gas	21	no data	$2,950	no data	no data	0	no data	no data
no complaint or recall data on file for 2009
2010	3Gas	22	no data	$2,850	4	441	0	1,005	ELECTRICAL SYSTEM 18%, AIR BAGS 14%, ENGINE 12%
complaints: 441, above this model's typical 297 recalls: 4, about 4x this model's typical 1 injuries reported in NHTSA complaints: 12 Score: 16 of 100, where higher is better. Theft rate: 3.9 per 1,000 produced (federal data, last published for 2014).
2011	2Gas	22	226	$2,825	2	505	0	1,037	ELECTRONIC STABILITY CONTROL (ESC) 16%, ENGINE 15%, ELECTRICAL SYSTEM 11%
complaints: 505, about 2.6x this model's typical 198 recalls: 2, about 2x this model's typical 1 injuries reported in NHTSA complaints: 25 Score: 0 of 100, where higher is better. Theft rate: 3.4 per 1,000 produced (federal data, last published for 2014).
2012	2Gas	22	280	$2,850	3	258	0	1,217	ELECTRICAL SYSTEM 14%, ELECTRONIC STABILITY CONTROL (ESC) 13%, STEERING 12%
complaints: 258, above this model's typical 198 recalls: 3, about 3x this model's typical 1 injuries reported in NHTSA complaints: 16 Score: 21 of 100, where higher is better. Theft rate: 3.6 per 1,000 produced (federal data, last published for 2014).
2013	2Gas	22	290	$2,850	1	270	0	1,274	ELECTRONIC STABILITY CONTROL (ESC) 23%, ELECTRICAL SYSTEM 11%, SERVICE BRAKES 11%
complaints: 270, above this model's typical 198 recalls: 1, in line with this model's typical 1 injuries reported in NHTSA complaints: 12 Score: 49 of 100, where higher is better. Theft rate: 4.5 per 1,000 produced (federal data, last published for 2014).
2014	3Gas	22	251	$2,850	12	630	2	1,640	ELECTRICAL SYSTEM 22%, STEERING 14%, ELECTRONIC STABILITY CONTROL (ESC) 10%
complaints: 630, about 2.1x this model's typical 297 recalls: 12, about 12x this model's typical 1 injuries reported in NHTSA complaints: 9 Score: 0 of 100, where higher is better. Theft rate: 3.3 per 1,000 produced (federal data, last published for 2014).
2015	3Gas	22	305	$2,850	3	297	0	1,356	ELECTRICAL SYSTEM 22%, UNKNOWN OR OTHER 11%, STEERING 10%
complaints: 297, in line with this model's typical 297 recalls: 3, about 3x this model's typical 1 injuries reported in NHTSA complaints: 8 Score: 32 of 100, where higher is better.
2016	3Gas	22	305	$2,850	0	0	0	1,086	no data
complaints: 0, below this model's typical 297 recalls: 0, below this model's typical 1 Score: 95 of 100, where higher is better.
2017	3Gas	22	305	$2,850	0	0	0	905	no data
complaints: 0, below this model's typical 297 recalls: 0, below this model's typical 1 Score: 95 of 100, where higher is better.
2018	3Gas	22	305	$2,850	1	58	0	697	UNKNOWN OR OTHER 19%, ELECTRICAL SYSTEM 13%, POWER TRAIN 12%
complaints: 58, below this model's typical 297 recalls: 1, in line with this model's typical 1 injuries reported in NHTSA complaints: 2 Score: 80 of 100, where higher is better.
2019	3Gas	22	305	$2,850	1	26	0	483	ELECTRICAL SYSTEM 23%, POWER TRAIN 13%, AIR BAGS 10%
complaints: 26, below this model's typical 297 recalls: 1, in line with this model's typical 1 injuries reported in NHTSA complaints: 4 Score: 80 of 100, where higher is better.
2020	2Gas	22	305	$2,850	0	0	0	408	no data
complaints: 0, below this model's typical 198 recalls: 0, below this model's typical 1 Score: 95 of 100, where higher is better.

How the numbers moved

Combined MPG, median2000: 21 to 2020: 22

Owner complaints2010: 441 to 2020: 0

How we score each year

We compare each year of the Chevrolet Impala to the model's own typical numbers, not to other cars. A year reads solid when its recalls, owner complaints, and federal investigations sit at or below what is typical for this model, mixed when some of those numbers run above typical, and avoid when they run far above it. Deaths, reported fires, and an NHTSA advisory to park outside count against a year no matter what this model's baseline looks like.

A year is scored only when NHTSA has both complaint and recall counts for it. Complaint data often lags for the newest years, so a recent year can read not enough data even while its recall count already shows in the table. When the history is too thin, we say not enough data instead of guessing. Service bulletins are routine maintenance guidance from the manufacturer and do not lower a year's score.

Scores run 0 to 100, higher is better. Recall, complaint, and investigation figures come from NHTSA records. Fuel economy, fuel cost, and horsepower figures come from the EPA, shown as the median across the year's trims.

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.