Chrysler

Pacifica

Minivan - 2WD · model years 2017 to 2025

Includes Pacifica, Pacifica AWD and Pacifica Hybrid as listed by the EPA.

See all 27 Pacifica trims All Chrysler cars

The verdict

Best year: 2025. complaints: 17, below this model's typical 185; recalls: 8, below this model's typical 10.

Worst year: 2018. complaints: 802, about 4.3x this model's typical 185; recalls: 12, above this model's typical 10.

Year by year

Year by year summary for the Chrysler Pacifica
Year	Trims	MPG	HP	Fuel cost	Recalls	Complaints	Investigations	Top complaints
2017	3Gas, Plug-in Hybrid	22	287	$2,850	10	1,458	5 (3 open)	ENGINE 23%, POWER TRAIN 20%, ELECTRICAL SYSTEM 17%
complaints: 1458, about 7.9x this model's typical 185 recalls: 10, in line with this model's typical 10 injuries reported in NHTSA complaints: 37 open NHTSA investigations: 3 Score: 4 of 100, where higher is better.
2018	3Gas, Plug-in Hybrid	22	287	$2,850	12	802	6 (3 open)	ENGINE 27%, ELECTRICAL SYSTEM 21%, POWER TRAIN 12%
complaints: 802, about 4.3x this model's typical 185 recalls: 12, above this model's typical 10 injuries reported in NHTSA complaints: 15 open NHTSA investigations: 3 Score: 0 of 100, where higher is better.
2019	3Gas, Plug-in Hybrid	22	no data	$2,850	7	330	3 (1 open)	ELECTRICAL SYSTEM 22%, ENGINE 17%, POWER TRAIN 16%
complaints: 330, about 1.8x this model's typical 185 recalls: 7, below this model's typical 10 injuries reported in NHTSA complaints: 3 open NHTSA investigations: 1 Score: 39 of 100, where higher is better.
2020	3Gas, Plug-in Hybrid	22	287	$2,850	5	159	3 (1 open)	ELECTRICAL SYSTEM 24%, ENGINE 20%, POWER TRAIN 15%
complaints: 159, below this model's typical 185 recalls: 5, below this model's typical 10 injuries reported in NHTSA complaints: 10 NHTSA advised parking the 2020 model year outdoors over fire risk open NHTSA investigations: 1 Score: 34 of 100, where higher is better.
2021	3Gas, Plug-in Hybrid	22	287	$2,850	7	341	3 (1 open)	ELECTRICAL SYSTEM 22%, ENGINE 21%, POWER TRAIN 18%
complaints: 341, about 1.8x this model's typical 185 recalls: 7, below this model's typical 10 injuries reported in NHTSA complaints: 11 NHTSA advised parking the 2021 model year outdoors over fire risk open NHTSA investigations: 1 Score: 5 of 100, where higher is better.
2022	3Gas, Plug-in Hybrid	22	287	$2,850	10	185	3 (1 open)	ENGINE 21%, POWER TRAIN 20%, ELECTRICAL SYSTEM 16%
complaints: 185, in line with this model's typical 185 recalls: 10, in line with this model's typical 10 deaths reported in NHTSA complaints: 1 injuries reported in NHTSA complaints: 13 NHTSA advised parking the 2022 model year outdoors over fire risk open NHTSA investigations: 1 Score: 12 of 100, where higher is better.
2023	3Gas, Plug-in Hybrid	22	287	$2,850	14	128	2 (1 open)	ENGINE 20%, ELECTRICAL SYSTEM 17%, POWER TRAIN 16%
complaints: 128, below this model's typical 185 recalls: 14, above this model's typical 10 NHTSA advised parking the 2023 model year outdoors over fire risk open NHTSA investigations: 1 Score: 34 of 100, where higher is better.
2024	3Gas, Plug-in Hybrid	22	287	$2,850	11	35	1	ELECTRICAL SYSTEM 18%, AIR BAGS 14%, POWER TRAIN 12%
complaints: 35, below this model's typical 185 recalls: 11, above this model's typical 10 injuries reported in NHTSA complaints: 2 Score: 78 of 100, where higher is better.
2025	3Gas, Plug-in Hybrid	22	no data	$2,850	8	17	0	ENGINE 21%, FORWARD COLLISION AVOIDANCE 17%, AIR BAGS 13%
complaints: 17, below this model's typical 185 recalls: 8, below this model's typical 10 Score: 86 of 100, where higher is better.

How the numbers moved

Combined MPG, median2017: 22 to 2025: 22

Owner complaints2017: 1,458 to 2025: 17

How we score each year

We compare each year of the Chrysler Pacifica to the model's own typical numbers, not to other cars. A year reads solid when its recalls, owner complaints, and federal investigations sit at or below what is typical for this model, mixed when some of those numbers run above typical, and avoid when they run far above it. Deaths, reported fires, and an NHTSA advisory to park outside count against a year no matter what this model's baseline looks like.

A year is scored only when NHTSA has both complaint and recall counts for it. Complaint data often lags for the newest years, so a recent year can read not enough data even while its recall count already shows in the table. When the history is too thin, we say not enough data instead of guessing. Service bulletins are routine maintenance guidance from the manufacturer and do not lower a year's score.

Scores run 0 to 100, higher is better. Recall, complaint, and investigation figures come from NHTSA records. Fuel economy, fuel cost, and horsepower figures come from the EPA, shown as the median across the year's trims.

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.