Ram

ProMaster 3500

Heavy Duty Van, Cargo · model years 2016 to 2024

See all 7 ProMaster 3500 trims All Ram cars

The verdict

Best year: 2021. complaints: 0, below this model's typical 1; recalls: 0, this model typically has none on file.

Worst year: 2016. complaints: 13, about 6.5x this model's typical 2; recalls: 0, this model typically has none on file.

Year by year

Year by year summary for the Ram ProMaster 3500
Year	Trims	HP	Recalls	Complaints	Top complaints
2016	2Diesel, Gas	no data	0	13	ELECTRICAL SYSTEM 16%, ENGINE 16%, POWER TRAIN 16%
complaints: 13, about 6.5x this model's typical 2 recalls: 0, this model typically has none on file Score: 40 of 100, where higher is better.
2017	1Gas	280	0	0	no data
complaints: 0, below this model's typical 1 recalls: 0, this model typically has none on file Score: 95 of 100, where higher is better.
2021	1Gas	280	0	0	no data
complaints: 0, below this model's typical 1 recalls: 0, this model typically has none on file Score: 95 of 100, where higher is better.
2023	2Gas	280	0	2	ELECTRICAL SYSTEM 33%, ENGINE AND ENGINE COOLING 33%, UNKNOWN OR OTHER 33%
complaints: 2, in line with this model's typical 2 recalls: 0, this model typically has none on file complaints reporting a fire: 1 Score: 75 of 100, where higher is better.
2024	1Gas	276	0	1	ELECTRICAL SYSTEM 50%, ENGINE AND ENGINE COOLING 50%
complaints: 1, in line with this model's typical 1 recalls: 0, this model typically has none on file Score: 80 of 100, where higher is better.

How the numbers moved

Owner complaints2016: 13 to 2024: 1

How we score each year

We compare each year of the Ram ProMaster 3500 to the model's own typical numbers, not to other cars. A year reads solid when its recalls, owner complaints, and federal investigations sit at or below what is typical for this model, mixed when some of those numbers run above typical, and avoid when they run far above it. Deaths, reported fires, and an NHTSA advisory to park outside count against a year no matter what this model's baseline looks like.

A year is scored only when NHTSA has both complaint and recall counts for it. Complaint data often lags for the newest years, so a recent year can read not enough data even while its recall count already shows in the table. When the history is too thin, we say not enough data instead of guessing. Service bulletins are routine maintenance guidance from the manufacturer and do not lower a year's score.

Scores run 0 to 100, higher is better. Recall, complaint, and investigation figures come from NHTSA records. Fuel economy, fuel cost, and horsepower figures come from the EPA, shown as the median across the year's trims.

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.