Ram

Promaster City

Special Purpose Vehicle 2WD · model years 2015 to 2022

See all 8 Promaster City trims All Ram cars

The verdict

Best year: 2022. complaints: 2, below this model's typical 11; recalls: 0, below this model's typical 3.

Worst year: 2015. complaints: 27, about 2.5x this model's typical 11; recalls: 3, in line with this model's typical 3.

Year by year

Year by year summary for the Ram Promaster City
Year	Trims	MPG	HP	Fuel cost	Recalls	Complaints	TSBs	Top complaints
2015	1Gas	24	184	$2,600	3	27	239	POWER TRAIN 35%, ELECTRICAL SYSTEM 26%, ENGINE 23%
complaints: 27, about 2.5x this model's typical 11 recalls: 3, in line with this model's typical 3 Score: 30 of 100, where higher is better.
2016	1Gas	24	no data	$2,600	3	25	227	ELECTRICAL SYSTEM 23%, ENGINE 20%, POWER TRAIN 20%
complaints: 25, about 2.3x this model's typical 11 recalls: 3, in line with this model's typical 3 Score: 32 of 100, where higher is better.
2017	1Gas	24	184	$2,600	3	19	210	ENGINE 32%, UNKNOWN OR OTHER 20%, ELECTRICAL SYSTEM 16%
complaints: 19, about 1.7x this model's typical 11 recalls: 3, in line with this model's typical 3 complaints reporting a fire: 1 Score: 43 of 100, where higher is better.
2018	1Gas	24	184	$2,600	2	16	196	ENGINE 37%, ELECTRICAL SYSTEM 16%, EXTERIOR LIGHTING 11%
complaints: 16, above this model's typical 11 recalls: 2, below this model's typical 3 complaints reporting a fire: 1 Score: 55 of 100, where higher is better.
2019	1Gas	24	184	$2,600	1	5	94	ELECTRICAL SYSTEM 40%, AIR BAGS 20%, STEERING 20%
complaints: 5, below this model's typical 11 recalls: 1, below this model's typical 3 injuries reported in NHTSA complaints: 2 Score: 83 of 100, where higher is better.
2020	1Gas	24	no data	$2,600	2	1	40	STRUCTURE 100%
complaints: 1, below this model's typical 11 recalls: 2, below this model's typical 3 Score: 87 of 100, where higher is better.
2021	1Gas	24	no data	$2,600	3	5	48	ENGINE 50%, EQUIPMENT 17%, EXTERIOR LIGHTING 17%
complaints: 5, below this model's typical 11 recalls: 3, in line with this model's typical 3 Score: 78 of 100, where higher is better.
2022	1Gas	24	no data	$2,600	0	2	9	ENGINE 50%, ELECTRICAL SYSTEM 25%, POWER TRAIN 25%
complaints: 2, below this model's typical 11 recalls: 0, below this model's typical 3 complaints reporting a fire: 1 Score: 87 of 100, where higher is better.

How the numbers moved

Combined MPG, median2015: 24 to 2022: 24

Owner complaints2015: 27 to 2022: 2

How we score each year

We compare each year of the Ram Promaster City to the model's own typical numbers, not to other cars. A year reads solid when its recalls, owner complaints, and federal investigations sit at or below what is typical for this model, mixed when some of those numbers run above typical, and avoid when they run far above it. Deaths, reported fires, and an NHTSA advisory to park outside count against a year no matter what this model's baseline looks like.

A year is scored only when NHTSA has both complaint and recall counts for it. Complaint data often lags for the newest years, so a recent year can read not enough data even while its recall count already shows in the table. When the history is too thin, we say not enough data instead of guessing. Service bulletins are routine maintenance guidance from the manufacturer and do not lower a year's score.

Scores run 0 to 100, higher is better. Recall, complaint, and investigation figures come from NHTSA records. Fuel economy, fuel cost, and horsepower figures come from the EPA, shown as the median across the year's trims.

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.