Skip to content
Trimslate
SavedHelp

2020 Dodge

Journey

Auto 4-spd, 4 cyl, 2.4 L

Dodge Journey: best and worst years
2020 Dodge Journey (photo 1 of 2)

Photo may show a different model year; you're viewing the 2020.

PhotoDinkun ChenCC BY-SA 4.0via Wikimedia Commons

Overview

Body
Small Sport Utility Vehicle 2WDEPA, from EPA, last updated 6/22/2026
Drivetrain
Front-Wheel DriveEPA, from EPA, last updated 6/22/2026
Transmission
Automatic 4-spdEPA, from EPA, last updated 6/22/2026

Engine & performance

Power to weight
0.043 hp/lb
Aspiration
Naturally aspiratedEPA, from EPA, last updated 6/22/2026

Efficiency

Smog score
3/10
SmartWay certified
No

Dimensions & capacity

GVWR class
Class 1D (5,001 to 6,000 lb)NHTSA vPIC, from NHTSA vPIC, last updated 10/13/2026

Safety NHTSA record NHTSA, model year

Overall crash rating
★★★★★
Rollover rating
★★★★★
Stability control (ESC)
Standard
Forward-collision warning
No
Lane-departure warning
No
Recalls
1
Owner complaints
65 See on NHTSA
Reported injuries
1

Feature availability

Cameras & visibility

  • Backup camera
    Standard

Convenience

  • Push-button start
    Standard

Reported problems NHTSA record NHTSA owner complaints, model year

  • ELECTRICAL SYSTEM21%
  • UNKNOWN OR OTHER21%
  • BACK OVER PREVENTION16%
  • ENGINE9%
  • EXTERIOR LIGHTING6%
  • POWER TRAIN3%

Source: NHTSA owner complaints, 90 total.

Dodge Journey: best and worst years

Federal investigations NHTSA record NHTSA defect investigations, model year

  • EA24003Openopened Aug 1, 2024LATCHES/LOCKS/LINKAGES

    Vehicle entrapment

  • PE24006opened Feb 27, 2024BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Back up camera failure

Known issues manufacturer service bulletins, model year

74 service bulletins filed with NHTSA for this model year

  • Dec 3, 2025STRUCTURE:BODY108465

    CAMERA – REAR VIEW

  • Aug 15, 2025UNKNOWN OR OTHER9100653

    Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

  • Jul 28, 2025ELECTRICAL SYSTEM106241

    LAMP - DOME

  • Jun 12, 2025ELECTRICAL SYSTEM104974

    LAMP - DOME

  • May 16, 2025ELECTRICAL SYSTEMS2323000002 REV.A

    "Washer Light On And Will Not Turn Off After Adding Washer Solvent."

  • May 1, 2025ELECTRICAL SYSTEM103774

    LAMP - DOME

  • Apr 2, 2025UNKNOWN OR OTHER104087

    ACTUATOR - A/C AND HEATER

  • Apr 2, 2025UNKNOWN OR OTHER103954

    ACTUATOR - A/C AND HEATER

  • and 66 more

Source: NHTSA manufacturer communications (technical service bulletins).

Warranty manufacturer terms, by make

Basic
3 yr / 36k mi
Powertrain
5 yr / 60k mi
Roadside assistance
5 yr / 60k mi
EV battery
8 yr / 100k mi

Source: www.cars.com as of 2026-06

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.