Skip to content
Trimslate
SavedHelp

2020 Mazda

CX-5 4WD

Auto (S6), 4 cyl, 2.5 L

Mazda CX-5: best and worst years
2020 Mazda CX-5 4WD (photo 1 of 3)

Photo may show a different model year; you're viewing the 2020.

PhotoAlexander-93CC BY-SA 4.0via Wikimedia Commons

Overview

Body
Small Sport Utility Vehicle 4WDEPA, from EPA, last updated 6/22/2026
Transmission
Automatic (S6)EPA, from EPA, last updated 6/22/2026

Engine & performance

HP
187
Power to weight
0.054 hp/lb
Aspiration
Naturally aspiratedEPA, from EPA, last updated 6/22/2026

Efficiency

Smog score
7/10
SmartWay certified
No

Dimensions & capacity

GVWR class
Class 1C (4,001 to 5,000 lb)NHTSA vPIC, from NHTSA vPIC, last updated 10/13/2026

Safety NHTSA record NHTSA, model year

Overall crash rating
★★★★★
Rollover rating
★★★★★
Stability control (ESC)
Standard
Forward-collision warning
Standard
Lane-departure warning
Standard
Recalls
0
Owner complaints
107 See on NHTSA
Reported injuries
6

Feature availability

Cameras & visibility

  • Backup camera
    Standard

Driver assist

  • Adaptive cruise control
    Standard
  • Automatic emergency brakingPart of i-ActivSense.
    Standard
  • Blind-spot monitor
    Standard
  • Lane-keeping assist
    Standard

Convenience

  • Push-button start
    Standard

Exterior

  • Adaptive headlights
    Standard

Reported problems NHTSA record NHTSA owner complaints, model year

  • ELECTRICAL SYSTEM20%
  • UNKNOWN OR OTHER17%
  • ENGINE11%
  • SERVICE BRAKES9%
  • FORWARD COLLISION AVOIDANCE8%
  • POWER TRAIN5%

Source: NHTSA owner complaints, 150 total.

Mazda CX-5: best and worst years

Known issues manufacturer service bulletins, model year

433 service bulletins filed with NHTSA for this model year

  • May 1, 2026POWER TRAIN01-008-26

    This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner

  • Apr 30, 2026UNKNOWN OR OTHERSA-031-26

    DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the B􀀀pillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact informa

  • Apr 21, 2026ENGINESA-029-26

    This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services ar

  • Apr 16, 2026ENGINESA-026-26

    This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure)

  • Apr 15, 2026ELECTRICAL SYSTEMSA-027-26

    This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty

  • Apr 11, 2026FUEL/PROPULSION SYSTEMSA-023-26

    This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not

  • Apr 4, 2026ELECTRICAL SYSTEMSA-021-26

    This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poor front harness (1) ground connection. The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. NOTE

  • Mar 11, 2026ENGINESA-014-26

    This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. A mechanical seal (A) is used for the water pump. This mechanical seal can seal coo

  • and 425 more

Source: NHTSA manufacturer communications (technical service bulletins).

Warranty manufacturer terms, by make

Basic
3 yr / 36k mi
Powertrain
5 yr / 60k mi
Roadside assistance
3 yr / 36k mi
EV battery
8 yr / 100k mi

Source: www.cars.com as of 2026-06

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.