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2017 Ram

Promaster City

Auto 9-spd, 4 cyl, 2.4 L

Ram Promaster City: best and worst years
2017 Ram Promaster City (photo 1 of 3)

Closest available photo (2019 model year); you're viewing the 2017.

2019 photoBull-DoserPublic domainvia Wikimedia Commons

Recalls NHTSA record NHTSA, model year

17V824000 Dec 21, 2017 EQUIPMENTChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Vehicles covered (all models): 61,791

Full notice
17V601000 Sep 26, 2017 EQUIPMENTChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles.

Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Vehicles covered (all models): 11,288

Full notice
16V953000 Dec 28, 2016 AIR BAGSChrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016.

Summary: Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

Consequence: If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.

Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.

Vehicles covered (all models): 1

Full notice

Source: NHTSA

Reported problems NHTSA record NHTSA owner complaints, model year

  • ENGINE32%
  • UNKNOWN OR OTHER20%
  • ELECTRICAL SYSTEM16%
  • VISIBILITY/WIPER12%
  • EXTERIOR LIGHTING8%
  • FUEL SYSTEM, GASOLINE4%

Source: NHTSA owner complaints, 25 total.

Ram Promaster City: best and worst years

Known issues manufacturer service bulletins, model year

210 service bulletins filed with NHTSA for this model year

  • Oct 2, 2025POWER TRAIN21-040-25

    948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

  • Apr 30, 2025ENGINE09-010-25

    "2.4L Excessive Oil Consumption XS1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption This bulletin involves performing an oil consumption verification test and possibly replacing the long block. "

  • Aug 29, 2024ENGINE09-018-24

    "2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block."

  • Jan 10, 2024ELECTRICAL SYSTEM:12V/24V/48V BATTERYS1408000384

    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  • Sep 20, 2023SUSPENSION9100229

    LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

  • Sep 15, 2023ELECTRICAL SYSTEM9100226

    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  • Aug 30, 2023EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL93120

    FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

  • Aug 30, 2023EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL93023

    Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

  • and 202 more

Source: NHTSA manufacturer communications (technical service bulletins).

Warranty manufacturer terms, by make

Basic
3 yr / 36k mi
Powertrain
10 yr / 100k mi
Roadside assistance
5 yr / 60k mi

Source: www.ramtrucks.com as of 2026-06

Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.