Closest available photo (2020 model year); you're viewing the 2021.
Overview
- Body
- Special Purpose Vehicle 2WDEPA, from EPA, last updated 6/22/2026
- Drivetrain
- Front-Wheel DriveEPA, from EPA, last updated 6/22/2026
- Transmission
- Automatic 9-spdEPA, from EPA, last updated 6/22/2026
- Powertrain
- GasEPA, from EPA, last updated 6/22/2026
- Fuel
- RegularEPA, from EPA, last updated 6/22/2026
Engine & performance
- Power to weight
- 0.050 hp/lb
- Aspiration
- Naturally aspiratedEPA, from EPA, last updated 6/22/2026
- Start-stop system
- NoEPA, from EPA, last updated 6/22/2026
Efficiency
- MPG Hwy
- 28 mpgEPA, from EPA, last updated 6/22/2026
- MPG City
- 21 mpgEPA, from EPA, last updated 6/22/2026
- MPG Comb
- 24 mpgEPA, from EPA, last updated 6/22/2026
- Fuel $/yr
- $2,600EPA, from EPA, last updated 6/22/2026
- CO₂
- 374 g/miEPA, from EPA, last updated 6/22/2026
- Eco Score
- 5/10EPA, from EPA, last updated 6/22/2026
- Smog score
- 6/10
- Elec. Range
- 0 miEPA, from EPA, last updated 6/22/2026
- SmartWay certified
- No
Dimensions & capacity
- Wheelbase
- 121 inNHTSA vPIC, from NHTSA vPIC, last updated 6/5/2026
- Curb Weight
- 3,549 lbNHTSA vPIC, from NHTSA vPIC, last updated 6/5/2026
- GVWR class
- Class 1D (5,001 to 6,000 lb)NHTSA vPIC, from NHTSA vPIC, last updated 10/13/2026
Safety NHTSA record NHTSA, model year
- Recalls
- 3
- Owner complaints
- 5 See on NHTSA
Recalls NHTSA record NHTSA, model year
21V728000 Sep 21, 2021 EXTERIOR LIGHTINGChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles.
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Vehicles covered (all models): 23,853
Full notice21V699000 Sep 9, 2021 SEAT BELTSChrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles.
Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Vehicles covered (all models): 10,372
Full notice21V147000 Mar 9, 2021 SERVICE BRAKES, HYDRAULICChrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles.
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Vehicles covered (all models): 4
Full noticeSource: NHTSA
Reported problems NHTSA record NHTSA owner complaints, model year
- ENGINE50%
- EQUIPMENT17%
- EXTERIOR LIGHTING17%
- SEAT BELTS17%
Source: NHTSA owner complaints, 6 total.
Ram Promaster City: best and worst yearsKnown issues manufacturer service bulletins, model year
48 service bulletins filed with NHTSA for this model year
Nov 7, 2025ELECTRICAL SYSTEMS2508000102
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Oct 2, 2025POWER TRAIN21-040-25
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
Sep 18, 2025STRUCTURE:BODY23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Sep 12, 2025SUSPENSION02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
May 21, 2025SUSPENSION02-002-25
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
May 4, 2025ELECTRICAL SYSTEMS2008000088 REV.A
Replacement BCM Will Not Proxi Align
May 21, 2024ENGINE9100338REV1
"GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly
Jan 10, 2024ELECTRICAL SYSTEM:12V/24V/48V BATTERYS1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- and 40 more
Source: NHTSA manufacturer communications (technical service bulletins).
Warranty manufacturer terms, by make
- Basic
- 3 yr / 36k mi
- Powertrain
- 10 yr / 100k mi
- Roadside assistance
- 5 yr / 60k mi
Source: www.ramtrucks.com as of 2026-06
Information is gathered on a best-effort basis from public sources, may be incomplete or out of date, and is not purchasing or financial advice. Verify with the manufacturer or dealer before buying.